Checking hand luggage at the gate
Passengers are carrying more and more hand luggage these days. The main reason is that airline passengers with hand luggage don’t have to get in line and make quick entries and quick exits at airports.
Other passengers seek to avoid the checked-bag fees that airlines levy by resorting to travel with hand luggage .
The lack of overhead space onboard of planes causes airlines to checking hand luggage at the gate.
The process for gate agents to register and check hand luggage at the gate is time consuming and can cause costly delays.
Lengthy administrative process
For gate agents checking hand luggage is a stressful job. Not only are they confronted with lengthy discussions why a passenger needs to check his/hers carry-on bag. But also the administrative process is quite cumbersome.
The gate agent manually writes a baggage label and enters the tag number of the baggage label into the reservation of the passenger or add this to a so called gate bag manifest.
This process can take up to 2-3 minutes per passenger/per bag.
Introducing the bagchain gate
The bagchain gate is a fully mobile printer solution. It automates the entire process. All within seconds per passenger, saving the gate agents valuable time and despite checking hand luggage safeguard an on-time departure.
bagchain gate two versions
We have two versions available:
- The online version which is connected via our bagchain cloud directly with the airlines DCS
- Or the offline version that prints a baggage label based upon the information on the boarding pass. It uses a predefined range of tag numbers. And when finished prints a gate bag manifest with all the information.
bagchain gate step-by-step
- Simply scan the passengers boarding pass
- bagchain gate checks and updates the passengers PNR in the airline DCS
- Automatically print a baggage label
- Passenger receives the claimtag, hand luggage is labelled
Passengers who volunteer to check their hand luggage at the gate can use the bagchain gate themselves.
Because the bagchain gate process is smooth and very fast, less discussions arise as why the passenger has to check their hand luggage.
The bagchain gate is connected via Ethernet, Wi-Fi or 3G/4G with our bagchain cloud platform and exchanges messages directly with the airlines DCS.
The bagchain gate is also using the eezeetags baggage labels. The biggest advantages of these self adhesive baggage labels is that they are fast and easy to use. There is no backing paper to pull away so no waste at the bagchain gate!
With one single overnight charge the battery will last a full working day handling several flights and can be used at different gates.