Waiting times
Overcrowded and long lines at departure terminals are becoming a serious issue at airports. Passengers forming long lines in front of airport entrances, or outside the bankline as they wait to enter the departure area are unfortunately common.
Average processing time
The biggest challenge is the average processing times at the self-service devices in the departure terminals. Some self-service-bag-drop devices have so much complexity build in, that an average passenger spends too much time at the device, causing the long lines.

Two-step bag drop
In the two-step process the passenger first obtains his/her baggage label at a (mobile) kiosk and use the separate bag drop device or staffed check-in counter.
The two-step bag drop solution has proven to be the most efficient and most convenient.
Check-in the baggage and printing a baggage label takes just a few seconds, drop off about 30 seconds.
As a result, the overall bag drop throughput is about tripled compared to a one step process.

bagchain tag kiosk
The bagchain tag kiosks are used in the departure lounges to speed up the bag drop and baggage check-in process. Also oversized carry on luggage can be tagged.
It also assist in queue management. Floorwalkers can check-in baggage and print baggage labels for passengers that are holding boarding passes.
A passenger with a boarding pass and baggage label has only one action left, drop the bag in a self-service-bag-drop or at a staffed check-in desk.
Hand luggage
The bagchain tag kiosk is also used at the security filters, connection centers and gates. Agents that are screening passengers for bulky and heavy hand luggage are using the bagchain tag kiosks to tag those bags. Once tagged the passengers can leave their hand luggage which will be transported to the plane.
Battery operation & platform weighing scale
With one single overnight charge the battery will last a full working day handling several flights. The kiosk can also be equipped with a platform weighing scale.

Remote baggage check-in
Our mobile bagchain kiosks are also in use at big events and conferences. Airlines offer pop-up baggage check-in locations where passengers can check-in their baggage. Using our mobile bagchain tag kiosks.
Reclaim terminal space
By keeping the cumbersome tagging of baggage away from the bag-drop and at remote locations, passengers will experience a simplifying bag-drop process which is reduced to 30 seconds.
Airports will be able to reclaim terminal space and realise a higher throughput of passengers. The bagchain tag kiosk will enhance the overall passenger experience.