in Vienna, Austria

After months @home we finally hit the road again. Today we presented live at the opening of the Plug and Play Tech Center Vienna, Austria our bagchain solutions. It was nice to be out and meet industry colleagues and others face-to-face (on a social & safe distance) at the Vienna Airport Office Park.

bagchain qubes in production

After the pre-production bagchain qubes passed all the tests, the first production qubes are now being assembled. The bagchain qube is especially designed for the logistic companies who offer door-to-door baggage services. Logistics & delivery vans will be equipped with the bagchain qube.

The passenger scans their boarding pass at their doorstep, the baggage will be checked-in via the bagchain cloud. Directly with the airline. Baggage allowance is checked and if all ok a baggage tag is printed. The bag is sealed and labelled and transported to the airport. Those passengers using these services can travel at their leisure to the airport. Arrived at the airport those passengers can skip the check-in area entirely. Their bags are delivered by the courier direct to the airline or baggage handling system.

The qube kiosk is a multipurpose kiosk. It can also be used for passengers in transit who have a connection but need to check-in their baggage or at the baggage make up area. These services will also help reducing the human contact moments and airports have less passengers gathered in the check-in area.

bagchain qubes

bagchain breeze kiosk installation

The first bagchain breeze kiosks are deployed at the entrance of several business class lounges. The complete touchless operation facilitates a reduced human contact on entry. It will assist lounge hosts and passengers to adhere to the social distancing measures. Lounge hosts receive a notification on their iOS device with the result code if a passenger is succesful entering the lounge. They can welcome the passenger by name or assist if needed.

bagchain gate kiosk assist agents with check-in hand luggage at the gate

Due to the COVID-19 measurements more and more airlines are restricting hand luggage onboard. They want their passengers to board as quickly as possible and reduce the queues and human interaction at the boarding/gate area. The bagchain gate kiosk assist gate agents with simple, fast and convenient check-in of hand luggage.

  • simply scan the passengers boarding pass
  • the PNR record is updated in the DCS
  • a self adhesive eezeetag bag tag is printed

All within seconds. Agents can stay in touch with the passengers, keeping a safe distance and monitor the boarding process while performing the hand luggage check-in at the gate.


bagchain breeze kiosk in production

Our latest lounge access kiosk the bagchain breeze is now in production. The breeze will assist lounge hosts and passengers to adhere to the social distancing measures. The breeze kiosk is part of the complete breeze solution that we offer. Which includes the application and iOS App.

Maastricht Aachen Airport

Maastricht Aachen Airport recently migrated to iPort Departure Control System. Last week we upgraded and tested the bagchain print kiosks and Self Bag Drop software. They are now connected to iPort. Passengers with a boarding pass and check-in baggage can use the bagchain print kiosk to check-in their baggage and use the Self Bag Drop. The touchless self service tools will assist reducing the human contact moments at the airport. Helping passengers and staff to maintain the social distancing.

lounge access kiosk

Introducing our touchless lounge access kiosk. The bagchain breeze. Passengers using the kiosk will breeze to the lounge. As with all of our kiosks the passenger can only perform one touchless action, scan the boarding pass. A personalised message will be displayed on the kiosk and the hosts wil receive a notification on their iOS device. The bagchain breeze is a fully automated solution that comes with a complete application and iOS app. Connects directly via Wi-Fi, 3G/4G with our bagchain cloud and the airlines DCS and/or Loyalty System.

Happy New Year

We are always chasing behind and time flies by, so did 2019. It has been a very busy but great year. We will start the New Year with the official launch of 2 new mobile products. And there is much more to come in the New Year. We want to thank our customers, families, friends, suppliers and manufacturers for their support. Without your support and encouragement, our success wouldn’t have been possible. On behalf of all of us at bagchain we wish you all a successful and Happy 2020.

happy 100th b-day KLM

As former KLM employees at bagchain, you never lose your blue vibes. So today marks a special day, KLM is turning 100. Making it the oldest airline in the world still operating under its original name. Did you know when a company in the Netherlands turns 100 years the King has the right to appoint the Royal title. KLM received back in 1919 from Queen Wilhelmina the Royal predicate. Hence the name Royal Dutch Airline… From all of us at bagchain we are wishing KLM a happy 100th birthday! 

now connected to Amadeus Altea

Checking hand luggage at the gate. Fast, simple and efficient with our mobile bagchain gate kiosk. Keep full control of the boarding process. Just scan the boarding pass, the passenger’s hand luggage is checked-in and a self adhesive eezeetags bag tag is printed. All in seconds. bagchain is now also connected to the Amadeus digitalAPI (Altea DCS). See the video bagchain gate in action.