2020 has been a very challenging and strange year. Instead of face-to-face meetings we are still using video conferencing. And instead of attending conferences we are still doomed to virtual events. Despite all this, in 2020 we were selected by Plug & Play and IAG’s Hangar 51 to participate in their start-up accelerator program. And we launched three new kiosks, the bagchain MPU (multi purpose unit), the bagchain breeze and the bagchain qube. From all of us at bagchain, we wish all our customers, suppliers and industry colleagues a healthy, successful and Happy New Year.
In September we were selected from a long list of potential startups across the world by Plug and Play Travel & Hospitality in Batch 10. The past months Plug and Play supported us with several webinars, advices, learnings and introductions to potential new customers.
We are super excited that we are presenting at the Plug and Play Winter Summit on November 18th. Unfortunately not in Sunnyvale, CA this time but virtually.
And in October we were also selected by Plug and Play Vienna into the Batch 1 Program. Together with 15 other startups we are participating in Plug and Play’s Smart Cities and Travel & Hospitality vertical at Vienna International Airport.
After months @home we finally hit the road again. Today we presented live at the opening of the Plug and Play Tech Center Vienna, Austria our bagchain solutions. It was nice to be out and meet industry colleagues and others face-to-face (on a social & safe distance) at the Vienna Airport Office Park.
After the pre-production bagchain qubes passed all the tests, the first production qubes are now being assembled. The bagchain qube is especially designed for the logistic companies who offer door-to-door baggage services. Logistics & delivery vans will be equipped with the bagchain qube.
The passenger scans their boarding pass at their doorstep, the baggage will be checked-in via the bagchain cloud. Directly with the airline. Baggage allowance is checked and if all ok a baggage tag is printed. The bag is sealed and labelled and transported to the airport. Those passengers using these services can travel at their leisure to the airport. Arrived at the airport those passengers can skip the check-in area entirely. Their bags are delivered by the courier direct to the airline or baggage handling system.
The qube kiosk is a multipurpose kiosk. It can also be used for passengers in transit who have a connection but need to check-in their baggage or at the baggage make up area. These services will also help reducing the human contact moments and airports have less passengers gathered in the check-in area.
The first bagchain breeze kiosks are deployed at the entrance of several business class lounges. The complete touchless operation facilitates a reduced human contact on entry. It will assist lounge hosts and passengers to adhere to the social distancing measures. Lounge hosts receive a notification on their iOS device with the result code if a passenger is succesful entering the lounge. They can welcome the passenger by name or assist if needed.
Due to the COVID-19 measurements more and more airlines are restricting hand luggage onboard. They want their passengers to board as quickly as possible and reduce the queues and human interaction at the boarding/gate area. The bagchain gate kiosk assist gate agents with simple, fast and convenient check-in of hand luggage.
- simply scan the passengers boarding pass
- the PNR record is updated in the DCS
- a self adhesive eezeetag bag tag is printed
All within seconds. Agents can stay in touch with the passengers, keeping a safe distance and monitor the boarding process while performing the hand luggage check-in at the gate.
Our latest lounge access kiosk the bagchain breeze is now in production. The breeze will assist lounge hosts and passengers to adhere to the social distancing measures. The breeze kiosk is part of the complete breeze solution that we offer. Which includes the application and iOS App.
Maastricht Aachen Airport recently migrated to iPort Departure Control System. Last week we upgraded and tested the bagchain print kiosks and Self Bag Drop software. They are now connected to iPort. Passengers with a boarding pass and check-in baggage can use the bagchain print kiosk to check-in their baggage and use the Self Bag Drop. The touchless self service tools will assist reducing the human contact moments at the airport. Helping passengers and staff to maintain the social distancing.
Introducing our touchless lounge access kiosk. The bagchain breeze. Passengers using the kiosk will breeze to the lounge. As with all of our kiosks the passenger can only perform one touchless action, scan the boarding pass. A personalised message will be displayed on the kiosk and the hosts wil receive a notification on their iOS device. The bagchain breeze is a fully automated solution that comes with a complete application and iOS app. Connects directly via Wi-Fi, 3G/4G with our bagchain cloud and the airlines DCS and/or Loyalty System.
We are always chasing behind and time flies by, so did 2019. It has been a very busy but great year. We will start the New Year with the official launch of 2 new mobile products. And there is much more to come in the New Year. We want to thank our customers, families, friends, suppliers and manufacturers for their support. Without your support and encouragement, our success wouldn’t have been possible. On behalf of all of us at bagchain we wish you all a successful and Happy 2020.