Together with Rotterdam The Hague Innovation Airport (RHIA) and the Airport Technology Lab, we organized two challenges for the students at The Hague University of Applied Sciences (HHS-ICT) for the new semester (ICT Innovative Development).
The first challenge “design a hybrid next-generation check-in desk”. A combination of a self-service bag drop and agent check-in desk.
The second challenge an “automated innovated self-service boarding”. Last Monday we held a challenge exploration session with the students. A deep dive into the challenges, to get a good impression of the challenges and to brainstorm (conform first steps design thinking).